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When will I get my money back?

Depending on the volume of orders, processing the return can take up to 14 days. After receiving the return as well as after processing the credit, you will receive a confirmation email.

If you have not received a refund from us after receiving the e-mail, although we have received your package, please contact us by e-mail. We will then take care of your request. Please check the shipment number in advance and let us know once for further processing.

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