ExchangeUpdated 9 days ago

🎉 Great news: We now offer an exchange alternative!

If an item is not completely satisfactory, you have two options:

• Return the item within the allowed return period for a refund

• OR choose a different available size/color of the same product as an exchange

You can choose per item whether to return or exchange.

Here's how it works:

1. Log into your customer account

2. Go to "My Orders"

3. Click "Return Request" on the relevant order

4. Choose between return or exchange

The advantages of exchange:

• You get your item fast - no waiting for return arrival, inspection, etc.

• Price guarantee: We guarantee the same price you originally paid

• Even if the item was on sale, you only pay the originally paid price

• Your original order refund balances out the new exchange order

• Your total cost: only €1.99 shipping for the exchange