SMILODOX logo
SMILODOX logo

All collections

What do I do if my package has not arrived?

Please check the shipment status of your order beforehand in order to receive further information about the delivery.

If the shipment status of your order has not changed for 5 days or counts as delivered after the specified delivery time, but you have not received it, please contact our customer service.

Was this article helpful?
Yes
No