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Delivery

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Articles

How long does the delivery take?

Standard shipping is 4-6 business days. If you have ordered several items from us in one order, for which different delivery times apply, we will send the goods in a single shipment. Of course, this only applies if we have not agreed otherwise with y

What do I do if I haven't received my package?

Please check the shipment status of your order beforehand in order to receive further information about the delivery. If you have not received your package after the specified delivery time and the delivery status is not precise, please contact our c

Why was my package returned?

In most cases there is an address error. If you haven't picked up your order, it will also be sent back. As soon as we have received your order again, we will contact you. We ask for an address correction and a possible new shipping.

What do I do if my package has not arrived?

Please check the shipment status of your order beforehand in order to receive further information about the delivery. If the shipment status of your order has not changed for 5 days or counts as delivered after the specified delivery time, but you ha

Why didn't I receive my free item?

We are very sorry that you did not find a free item in your order. The free item had to be added manually to the order in the shopping cart after selecting a color or size. Unfortunately, the item was not properly added to your order. Therefore, the