Learn everything about your payments and refunds here.
If you indicated that you want a refund when returning your item, the money will be refunded to the original payment method used. Please note that processing the return may take up to 14 days in some cases. Once the processing is complete, you will a
Depending on the order volume, processing the return can take up to 14 days. We will keep you updated with a confirmation email both after receiving the return and after processing the credit. If you have not received a refund from us after receiving
Amazon Payments. Purchase on account (Klarna). Sofortüberweisung: Sofortüberweisung is processed through the financial institution Klarna and is transmitted to us like a regular bank transfer. Please note that it may take a few days for the money to
Changing the payment method is generally not possible. If your original payment method is declined for any unknown reason, our customer service will be happy to assist you.
For the payment method "Purchase on Account" (Klarna), please note that the payment is made exclusively to Klarna. It is important to note that Klarna may also need information from you at any time. For a return, please notify Klarna in advance. If K